Schlumberger Sparkling Entry

Schlumberger Sparkling Wine Cellar World Entrance Ticket in Vienna

★ 4.7 164 reviews

1 hour, free cancellation.

from $14.80 per person

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Duration: 1 hour
Meeting point: Heiligenstädter Str. 39
Cancellation: Free cancellation
Run by: Schlumberger Wein- und Sektkellerei GmbH

Overview

At Heiligenstädter Str. 39 in Vienna, Schlumberger runs the Kellerwelten, a cellar world where sparkling wine history is laid out along an underground route. This ticket gets you in for roughly an hour, with an audio guide in English, German, Spanish, French, Italian, Russian, Chinese and Japanese. Most of the route is self-guided, though the operator also runs guided tours in German Wednesday to Saturday at 4pm, and in English on Wednesdays and Saturdays at 2pm.

The visit finishes back where it started, with the tasting as the usual climax. Depending on the option booked, you get a glass of sparkling wine or a tasting package, and one reviewer described the pours in their tasting as good sized. More than one visitor left with bottles from the shop, where prices were described as reasonable.

It suits adults who like wine and history and want a self-paced activity away from the centre. The minimum age is 16, children must come with an adult, and the cellars are not wheelchair accessible. One reviewer called it a nice option for a rainy day. Check which option you are booking if a live guide matters to you, since the standard ticket is the audio-guided walk.

What's Included

Audio Guided Tour
Guided Tour Wed - Sat at 4pm in German. Guided Tour on Wednesdays and Saturdays at 2pm in English.
Glass of Sparkling Wine (if option selected)
Tour + variety of tasting packages

Itinerary

Arrive at SchlumbergerMeet at the entrance of the Schlumberger Kellerwelten at Heiligenstädter Str. 39, 1190 Wien. Opening hours are Wednesday 11am to 9.30pm and Thursday to Saturday 11am to 6pm.
Collect the audio guideAt the entrance you receive the audio guide for the visit. It is available in English, German, Spanish, French, Italian, Russian, Chinese and Japanese.
Walk the cellar routeThe visit to Schlumberger Kellerwelten lasts 1 hour, 30 minutes per the listing itinerary, with the admission ticket included. You follow the audio commentary and displays through the underground cellars at your own pace.
Tasting, if option selectedBack at the start you return the device and, depending on the option chosen, receive a glass of sparkling wine or take part in a tasting package.
Return the device and finishThe experience ends back at the meeting point.

What To Expect From The Tour

A few practical points shape the visit, from the audio format to the tasting logistics at the end.

Self-paced format. The standard ticket is an audio-guided walk, not a live guide. Several reviewers said going at their own pace was a plus, and one advised arriving early since it was quiet at opening. Only the scheduled guided tours, German Wednesday to Saturday at 4pm and English on Wednesdays and Saturdays at 2pm, involve a person leading.
Dress for the cellar. The route runs underground through the cellar passages, so comfortable shoes help.
Tasting packages. Tasting options vary by package, and one reviewer advised not being in a hurry once the tasting starts. Give yourself time afterwards rather than booking something immediately after.
Group size. The tour or activity has a maximum of 45 travellers. One reviewer found an 11am arrival quiet, so an early slot may suit travellers who prefer fewer people around.
Finding the entrance. The meeting point is Heiligenstädter Str. 39. One reviewer found the streets confusing on arrival, so plan the route in advance. The site is near public transportation per the listing.

Common issues. The biggest mismatch in reviews is the format: one traveller booked expecting a live guided tour and received the audio device instead, and another reported the listed English 2pm guided tour not running and being converted to the audio option. The cellars are not wheelchair accessible, the minimum age is 16, and children must be accompanied by an adult. The card minimum at the shop caused friction for one reviewer, and another had to email a voucher so staff could print it, using mobile data since there is no guest Wi-Fi. One reviewer also reported the audio device locking up at times, though staff at the front desk helped resolve it.

Common Questions

Is This A Guided Tour Or Self-Guided?

The standard ticket is an audio-guided tour on a handheld device, available in English, German, Spanish, French, Italian, Russian, Chinese and Japanese. Live guided tours run in German Wednesday to Saturday at 4pm and in English on Wednesdays and Saturdays at 2pm. Some reviewers expected a guide and got the audio option, so confirm which product you are booking.

What Does The Ticket Include?

It includes admission to the Schlumberger Kellerwelten and the audio guide. A glass of sparkling wine is included only if that option is selected, and various tasting packages are available as tour add-ons. Nothing about food or snacks is listed as included.

Where Does The Tour Start?

At the entrance of the Schlumberger Kellerwelten, Heiligenstädter Str. 39, 1190 Wien. The visit ends at the same point. The listing does not state pickup, so check the booking page if you need transport arrangements.

Can Children Or Wheelchair Users Take Part?

The minimum age is 16 years, and children must be accompanied by an adult. The site is not wheelchair accessible, though pushchairs can be taken and service animals are allowed. The listing says most travellers can participate.

What Is The Cancellation Policy?

You can cancel for a full refund up to 24 hours before the experience start time, based on local time in Vienna. Cancellations or changes made less than 24 hours before the start are not refunded or accepted.

What Should I Bring?

Card payments at the shop have a minimum spend, one reviewer noted, so carry some cash if you plan to buy bottles.